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We truly value you and your husband as guests and hope to provide you with a rockstar experience next time. You can also call and ask to speak to a team member. Penny wise and pound foolish!! But we care about our guests feedback, so we can certainly pass along this review to the Rock N Raw manager to make sure that something like this doesn't happen again. The chances of actually winning in a drawing are like "a needle in a haystack. Our comps and free play has changed but we do still offer free play and bounceback offers, it's just simply based on the amount you play. The free play will be available on your account three days later. Take care Margaret, we hope you win the next big jackpot with us soon. Thank you for your honest review, sorry you feel that way about our property. Same thing. The comps are almost non-existent anymore. Bud we appreciate the review. Book In Advance. They have all of the new machines, and they try to keep the place clean. There is no limit to the number of bounceback offers you can earn — you can get one every day you play! Despite what the management says about payouts, the honest average player leaves with little other than a "free" pot, towel, or soft cooler. Earn at least eight comp dollars in a single day while playing your favorite slots and you will earn a bounceback Free Play offer. Our Seminole Wild Card program and comp program has changed. Hard Rock misses the mark and then some. The easiest way to explain it, is that the more you the play the more points you earn. If they do give it to you they send no notice and it expires after 2 weeks. The sushi restaurant used to be one of the best in town. Tony, Thank you for this review and happy belated birthday. I hope and have my fingers crossed that there will be independent casinos built in Florida very soon so us patrons will have a decent place to go and gamble.

Talk about Las Vegas https://bonus.al-blok3.ru/casino/stars-douglas-iom-on-bank-statement.html in Florida; yes we have Tampa Seminole Hardrock visit web page room after room filled with the latest slot machines.

They don't value the money you've spent there and they have recently made ALL comp purchases 2 comps per 1 dollar. Log in to get trip updates and message other travelers. Water Sports. Unfortunately we are limited on our space at the moment, but we do care about those that do not smoke.

More Info. That's all I hear when I ask the players club about my free play. The more you play the bigger your free play offer. I've spent thousands there and haven't received a hard rock casino tampa florida players club levels because I only go while in town.

Report response as inappropriate Thank you. The smoke is terrible; the non-smoking room makes players feel as if they are the redheaded step-children. Billy, We appreciate the honest feedback.

In regards hard rock casino tampa florida players club levels comps, our comp system has changed and it depends on how much you play. Please feel free to stop by one of our Players Club locations during your next visit to allow a Players Club Representative to assist you with additional questions regarding the newly improved Seminole Wild Card Program.

We understand your frustration. Take care and rock on. When I put my players club card into my favorite machine, the screen hard rock casino tampa florida players club levels my name, a wrapped gift, balloons and a caption that read " Happy Birthday, press for gift".

David, we do value you very much as a guest. Rock on David, let us know how we can help you. They have changed the menu, made https://bonus.al-blok3.ru/casino/kickapoo-lucky-eagle-casino-latest-winners.html portions, and worst of all, the quality of the sushi has decreased tremendously.

Love Hardrock but Seminole Hard Rock Casino Tampa. I recognize they are in the business to make money but those slots sure are tight I still love the atmosphere and will continue to go back again and again. If you have any additional hard rock casino tampa florida players club levels or need more hard rock casino tampa florida players club levels don't hesitate to contact our players club department- Take care Tony.

At the behest of my girlfriend, we went anyway. Our machines actually pay out on average close to a million dollars a day. I told my girlfriend that's it, we are never going back to Seminole Hard Rock and she actually agreed. What is so disappointing is that this place used to be really fun, and hard rock casino tampa florida players club levels have made changes which has taken all the fun out.

For the last 12 years, my husband and I have gone here once or twice a week to play blackjack, poker, three card, etc, and have a terrific meal in the sushi place. Quick View. See all 2, reviews. Still a good time in general. I cannot wait for the day when there is an exodus from Seminole Hard Rock which is exactly what they deserve wir the cruel and wicked way they treat their guests.

The machines are really tight, but if you play hard enough, you can usually win your money back. I suggest you go elsewhere where you feel appreciated!!! Over and over again, we are disappointed with the poor return on the slots. She was clueless, stating she had never seen that before and advised me to go to customer service guest relations.

We can never promise a guest that they will walk away with the next big jackpot, but we do promise osage casino provide each guest with excellent customer service and a rockin' time.

Feeling that there was something wrong with that machine, I tried another. Reviews 2,

Margaret we appreciate the honest feedback. We want to let you know that we care deeply about you as a guest. It's all about the money and nothing about the players anymore. Please feel free to stop by one of our Players Club locations during your next visit to allow a Players Club Representative to assist you with additional questions regarding the Seminole Wild Card Program and or your account. If the smoke ever bothers you be sure to stop inside any of our smoke-free restaurants and or our poker room. This should be a place to relax and play for awhile. Oh yea, the food is quite good. We appreciate your input. We assure you that our payout ratio is comparable to any other casino property. Appreciate the kind words about our team members. I imagine it is all in the name of profits, but what they have done has backfired, because now they have totally lost our business. I flagged down a "red shirt" manager and asked her about it. In regards to payouts we assure you that our payouts are indeed comparable to any other casino property. We aim to provide the best possible guest experience for each guest. I posted a review over a year ago about this criminal casino and now I have to write a follow up to let people know about the cruel, wicked event that I experienced just over 2 weeks ago. Shop Now. Fine, so now they have lost our money altogether! The staff therre is really nice and friendly. The rooms are outrageous, but we already had a room. Our wildcard program has also been changed and it's even better for players. Take care and rock on! You will now earn offers every time you visit based on your play. We eat sushi elsewhere, and go to the poker rooms with our hard earned money. I was so pissed off that I let fly some foul language which they deserved. We still use the freshest ingredients. They should listen to those who built this place. Rock n Raw has changed their menu but we assure you that the quality hasn't changed. I did and after waiting on line for over 20 minutes, the agent told me that "was just a greeting for my birthday and there was no gift or free play". I pressed everything that could be pressed and then some and nothing happened. Now they are miserly with their comps and you have to beg for them. It used to be much easier to get comps after spending a few thousand at the blackjack tables. Good thing I do not live close. Thanks to former Governor Crist's sweetheart deal with the Seminoles, the casino has a no-compete clause.